Privacy Policy
Vietnam Dental Tourism Service
1. Introduction
This Privacy Policy explains how [Business Name] collects, uses, stores and shares your personal information when you use our dental tourism services between New Zealand and Vietnam. We operate under the New Zealand Privacy Act 2020 and take reasonable steps to protect your information.
2. Information We Collect
We may collect personal details such as your name, contact information, date of birth, passport and travel details, payment information, dental and basic medical history where relevant, booking information and communication records.
We only collect information needed to organise your travel and dental treatment.
3. How We Use Your Information
Your information is used to coordinate dental treatment in Vietnam, organise travel and accommodation, communicate with clinics and healthcare providers, assist with visa and entry requirements, manage bookings and payments, and provide customer support during your trip.
4. Sharing Information with Vietnam Clinics and Hospitals
To deliver your services, we may share relevant information with dental clinics, hospitals, dentists and medical specialists in Vietnam, as well as accommodation and transport providers where required for your booking.
This may include your identity, contact details, dental or medical history, appointment details and travel arrangements. These providers are independent third parties and manage your information under their own privacy policies and local laws.
5. Overseas Transfer of Information
By using our services, you consent to your information being shared and stored in Vietnam for the purpose of arranging dental and travel services. Privacy protections in Vietnam may differ from those in New Zealand.
6. Storage and Security
We take reasonable steps to protect your information from loss, misuse or unauthorised access. Information is stored securely in digital systems and retained only as long as needed for service delivery and legal requirements.
7. Your Rights
You have the right to access your personal information, request corrections, and ask how your information is being used. You may also withdraw consent where applicable, subject to legal or contractual obligations.
8. Medical and Dental Information
Any medical or dental information provided is only used to coordinate treatment with clinics and ensure appropriate care. It is shared only with relevant healthcare providers involved in your treatment.
9. Third Party Providers
We work with independent providers including clinics, hospitals, airlines, hotels and transport operators. We are not responsible for how these third parties manage their own privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact
Vietnam Medical Travel
paul@vtmnz.co.nz